Privacy Policy

Privacy Policy !

At Panalodito, your privacy is not just a legal requirement—it’s a commitment we uphold with the highest priority. We understand that trust is the foundation of any relationship between a platform and its users, especially when dealing with sensitive information like personal and financial data. This Privacy Policy serves as the official guideline on how we collect, store, protect, and use your data while ensuring full transparency.

Whether you’re visiting our website, downloading our mobile app, or interacting with our customer service, Panalodito ensures your rights are protected under applicable data protection laws, including but not limited to:

  • The Philippine Data Privacy Act of 2012 (RA 10173)
  • The General Data Protection Regulation (GDPR) for EU-based users
  • Any other jurisdiction-specific privacy regulations

Scope of This Privacy Policy

This Privacy Policy applies to all:

  • Visitors accessing the Panalodito platform.
  • Registered members who maintain an account with us.
  • Customers engaging in any transaction, contest, or promotional activity through our services.

It covers data collected through:

  • The Panalodito website
  • Mobile applications (iOS & Android)
  • Official communication channels such as email, chat, and social media pages.

This Privacy Policy does not extend to:

  • Third-party websites linked from Panalodito.
  • Partner services where the privacy policy may differ.
  • Offline activities unrelated to our digital services.

Data We Collect

We collect information for the sole purpose of improving our service, ensuring security, and complying with legal requirements.Personal Information

These are details that directly identify you:

  • Full Name – Required for account verification.
  • Email Address – Used for communication, password resets, and account notifications.
  • Contact Number – For identity verification and urgent notifications.
  • Date of Birth – Ensures compliance with age restrictions.
  • Residential Address – For billing and legal correspondence.

Transactional Information

Collected during any deposit, withdrawal, or purchase:

  • Bank details or payment card information (processed through secure payment gateways).
  • Transaction history for legal compliance and dispute resolution.

Technical & Usage Data

Automatically collected when you interact with our platform:

  • IP address
  • Device type & operating system
  • Browser version
  • Access times & visited pages

Optional Data

Voluntarily provided by users:

  • Survey responses
  • Feedback messages
  • Marketing preferences

How We Collect Data

We obtain information via:

  1. Direct Submission
    • When you register, update your profile, or contact customer support.
  2. Automated Tracking
    • Cookies, pixels, and server logs collect information to personalize user experience.
  3. Third-Party Sources
    • Payment processors
    • Verification agencies
    • Marketing partners

Purpose of Data Collection

We collect and process your data for:

  • Identity Verification – Ensuring all accounts belong to real individuals of legal age.
  • Service Delivery – Processing transactions, managing accounts, and providing customer support.
  • Platform Improvement – Identifying areas for enhancement based on user behavior analytics.
  • Marketing – Sending personalized offers (only if you consent).
  • Legal Compliance – Meeting anti-fraud, anti-money laundering, and tax obligations.

Legal Basis for Processing Data

Our data processing activities rely on:

  1. Consent – You agree to data collection when signing up or opting in for specific services.
  2. Contract Fulfillment – Necessary to provide the services you request.
  3. Legal Obligation – Required to comply with applicable laws.
  4. Legitimate Interest – To improve our platform’s functionality and security.

Data Sharing & Disclosure

We do not sell your personal data. We only share it with:

  • Service Providers – For payment processing, hosting, and analytics.
  • Regulatory Authorities – When required by law or legal order.
  • Fraud Prevention Partners – To detect and prevent security threats.

We ensure that any third party we work with follows strict confidentiality and security measures.

Data Retention

We store your information only as long as necessary for:

  • Account management
  • Legal compliance (financial records may be retained for up to 5 years)
  • Security purposes

Inactive accounts are anonymized or deleted in accordance with retention policies.

Your Data Rights

You have the right to:

  • Access – Request a copy of your data.
  • Rectify – Correct inaccurate details.
  • Erase – Request deletion of your account and related data.
  • Restrict – Limit how your data is processed.
  • Port – Transfer your data to another service.
  • Withdraw Consent – Opt-out from marketing communications anytime.

9. Cookies & Tracking

We use cookies for:

  • Essential Operations – Login sessions, language preferences.
  • Performance Tracking – Analyzing user activity to improve navigation.
  • Targeted Ads – Showing relevant promotions (with your consent).

Users can manage cookies through browser settings.

Security Measures

Panalodito employs:

  • SSL encryption
  • Regular vulnerability scanning
  • Firewalls and intrusion detection systems
  • Role-based access control for employees

Third-Party Links

Our platform may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies.

Children’s Privacy

Panalodito does not cater to individuals under 18 years old (or the legal gambling age in your country). Accounts found to be underage will be terminated.

International Transfers

If your data is transferred outside your country, we ensure compliance with applicable laws through secure transfer mechanisms.

Policy Updates

We may update this Privacy Policy periodically.

  • Minor changes will be reflected on our website.
  • Major updates may be sent via email or notifications.

Contact Information

📧 Email: support@panalodito.com
📮 Mailing Address: [Insert Official Address]
📄 Help Center: Available on our website

📊 Data Handling Summary Table

Data Type

Source

Purpose

Retention Period

Name & Contact Info

Registration Form

Account creation

Active account

Payment Details

Secure Gateway

Transactions

5 years

Device Info

Cookies/Logs

Security & analytics

12 months

⚠ Disclaimer

While Panalodito uses industry-standard safeguards, no online system can be guaranteed 100% secure. Users are encouraged to take personal precautions, such as using strong passwords and avoiding public Wi-Fi for transactions.

♻ Responsible Usage Reminder

  • Keep your login credentials private.
  • Beware of phishing attempts.
  • Update passwords regularly.
  • Contact support if you suspect unauthorized access.
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